FAQs

When should I expect my order to arrive?

Orders are processed within the week and arrival date depends on your location.

Do you ship orders outside of the U.S.?

Orders on this site is processed only within the U.S. If you are ordering internationally, please email us to place an order.

What is Pay it Forward?

The Pay it Forward funds herbal remedies for anyone who needs financial assistance, especially to those who identify as BIPOC (Black, Indigenous, People of Color). Your contributions towards this fund would help increase access to these offerings. Thank you!

If finances are a barrier for you, please email us and we will work out something with you.

What is the refund policy?

All sales are final.

Can I collaborate with Willow’s Touch?

If you are interested in collaborating (i.e. on events, custom products for your organization, or stocking Willow’s Touch products at your store), please email for more info!